Shipping policy

Processing Time

Orders are usually processed within 1–3 business days after confirmation.

Delivery Timeline

Estimated delivery timelines:

• Metro cities: 2–5 business days
• Other locations: 4–8 business days

Delivery timelines may vary during sales, holidays, or unforeseen logistics delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Tracking Orders

Customers will receive tracking details via email or SMS once the order is shipped.

Delayed or Lost Shipments

HairTheory is not responsible for delays caused by courier companies or natural disruptions. However, we will assist customers in resolving shipment-related issues.